LogMeIn Rescue
Real results with Rescue
Discover how businesses speed up time to resolution, protect every session, and deliver AI-driven support with LogMeIn Rescue
“LogMeIn Rescue has been significantly helpful to our customer experience from a technology perspective. Often, companies tend to focus on the technology response or how we support our customers and forget about the customer experience itself. We've increased our NPS customer service survey results by 8% since implementing Rescue.”
BJ Baskerville | Director of Engineering Operations, Asurion
“LogMeIn Rescue is the 'go-to' product for remote support if you want enterprise-grade tooling with small-business pricing. Their focus on customer experience, features, and security is industry-leading.”
Christopher Tellez | Manager, Endpoint Engineering, Fullsteam
G2 award-winning IT solution
Rated
Overall on G2
Award-winning
IT Solution
LogMeIn Rescue's Reviews (Based on G2 Summer 2026)
Evaluation Criteria | LogMeIn Rescue |
|---|---|
Overall | ★ 4.6 / 5 (200+ responses)
|
Likelihood to Recommend | 9.0 |
Meets Requirements | 9.1 |
Ease of Admin | 8.8 |
Ease of Doing Business With | 8.8 |
Quality of Support | 8.8 |
Ease of Setup | 9.0 |
Ease of Use | 9.2 |
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Customer Stories
ZS Associates simplified workflows and improved engagement with Rescue
Arise saves over $40,000 per month by reducing resolution times with LogMeIn Rescue
Alpha CC reduced helpdesk call times by 20% with LogMeIn Resolve
Aramark
Centralized control that keeps Aramark’s global machines online and supported.
ASHL provides more efficient, effective service for a hybrid workforce with Resolve
Au Bon Pain
Streamlined, remote POS management for restaurant efficiency.
BPP streamlined onboarding and upholds exceptional IT support with Resolve
ChargedEV increased customer conversion rate by 15% with Rescue Live Lens
Cobb Technologies reduced client costs by over 50% with LogMeIn Resolve
Cognizant reduced average handling times by 14% with LogMeIn Rescue
DeCicco & Sons improved response times and efficiency with Resolve
Evalueserve uses Rescue's remote support to improve customer satisfaction
Fordham improved same-day resolution rate by nearly 100% with LogMeIn Rescue
Fullsteam reduced tool sprawl and simplified onboarding with LogMeIn Rescue
Helpdesq improves support efficiency with camera share in LogMeIn Resolve
Hologic uses Rescue to save over $50,000 per year by reducing on-site visits
Inspiro avoids connection issues and slowness by using LogMeIn Rescue
Integrated Partner Solutions improved customer relations with LogMeIn Resolve
Kapsch benefits from the extensive reporting and audit options in LogMeIn Rescue
LSAC reduced the length of support sessions by over 30 minutes with Rescue
Lenovo saves $1 million per year through lower cost-per-incident with Rescue
LTIMindtree streamlined operations, improving service delivery with Rescue
Littlefish drives rapid growth and customer service excellence with Rescue
A large-non profit increased efficiency by switching from TeamViewer to Rescue
Quattro BSS improved transparency and security with LogMeIn Rescue
RPGCC gained complete oversight of their IT infrastructure with Resolve
Solid State enabled business growth and client satisfaction with Resolve
Step 1 Software significantly shortened resolution times with LogMeIn Rescue
Telecom Technicians, Inc. simplified their tech stack with LogMeIn Resolve
Tech Mahindra increased efficiency supporting PCs & mobile devices with Rescue
Trycare transformed IT support for greater speed and reliability with Resolve
Wolters Kulwer improved support with AI-generated session summaries in Resolve
Central Customer Success Story: Clevespace Interactive
Learn how Clevespace Interactive uses Central to support their clients
Success Story : Central Customer Success Story: DeLaval International
Discover how DeLaval International uses LogMeIn Central for Customer Support
Central Customer Success Story: Gable
Discover how Gable uses LogMeIn Central to support their signage technology
Customer Success Story: JHB Consulting Inc.
Learn how JHB Consulting trusts LogMeIn Central to a create seamless proactive IT experience for their clients
Customer Success Story: LeafTech
Learn how LeafTech IT Consulting relies on LogMeIn Central to keep their customers smiling.
Rug Doctor LLC
Proactively remote control and automatically update multiple systems simultaneously.
Shift4 Payments
Improve system uptime and proactively resolve issues without interrupting end users
Wipro reduced on-site visits by 25% with LogMeIn Rescue Live Lens
Zero Motorcycles saves $10,000+ by reducing on-site repairs with LogMeIn Rescue
Customer Success Story: Step 1 Software
Discover how Step 1 Software uses LogMeIn Central and Rescue to provide proactive & reactive IT support
Central Customer Success Story: Technology & Beyond
Learn how a traditional break/fix company uses Central to manage their computers
Zylpha provides reactive and proactive support with LogMeIn Resolve
360 Orthodontics saves time and resources with camera share in LogMeIn Resolve
See what our customers love about LogMeIn Rescue.
Frequently asked questions head
What do customers say about LogMeIn Rescue?
How is LogMeIn Rescue rated on review sites?
What awards has LogMeIn Rescue won?
Which companies and industries use LogMeIn Rescue?
What results do companies see with LogMeIn Rescue?
How does LogMeIn Rescue compare to TeamViewer and other remote support tools?
See how LogMeIn Rescue can seamlessly connect to your processes and workflows
Talk to us to explore how remote support can drive your business.