Remote Support for Chromebooks

Remote access for ChromeOS empowers technicians to provide unmatched customer service. Support every device today with LogMeIn Rescue.

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Remote desktop software for ChromeOS

Now you don’t have to juggle different solutions to support devices on different platforms. Rescue acts as a Chrome remote desktop software, allowing you to:

Remotely access Chromebooks and view the entire screen.
Remote control and support Android applications.
View device level insights like battery life, display, and WiFi.

Laptop screen displaying LogMeIn Rescue remote desktop software interface for ChromeOS. The screen shows a Google Play search for LogMeIn Rescue, with installation details and app features.

Simplify remote support across devices

Provide seamless and secure remote support for Chromebooks.

Agents can use one platform vs. juggling multiple tools to support end users on different platforms. Provide device-agnostic support for users everywhere.
End users have the same join flow regardless of the device they request support from.
Consolidated logging and reporting improves security and strategic decision making. Technicians can use the same granular permission set for Chromebooks across all Rescue sessions. No outside software necessary.

LogMeIn Rescue remote support interface showing a technician’s queue of active, waiting, and connecting sessions for different operating systems, including Windows, Linux, and Mac.

Flexible support options for technicians

Agents can remotely access devices directly from their own Chromebook by accessing Rescue’s browser-based console. This means:

Lightweight, on-the-go remote support.
24/7 access to the latest version of Rescue without having to make updates.
Installation-free access to the technician console via a modern, intuitive user interface.

LogMeIn Rescue’s browser-based technician console, used for remote support from a Chromebook.

Flexible, dependable, and secure ChromeOS remote support

Scalable

Connect to any mobile device in the world in 20 seconds and scale from 1 to 25,000 licenses — perfect for shops of any size.

Secure

Stay protected with advanced data storage policies and essential features like identity management via SSO and AD Sync. Plus, ensure security across the board with customized deployments and user-based safety parameters.