IT Help Desk Software for Small Businesses & MSPs

Experience a helpdesk solution that works for you – not against you. Whether you're an internal IT team or a lean MSP supporting small business clients, LogMeIn Resolve makes ticketing and issue resolution simple.
No commitments. No credit card required.

Create a simpler IT help desk for everyone, from ticket creation to problem resolution.

With LogMeIn Resolve, agents and end users can come together in a single, modern, flexible IT help desk software. Ticket submission is as simple as sending a message in Microsoft Teams, and checking the status of any tickets – from IT to HR – can happen in one intuitive portal.

For MSPs, that same platform lets you run separate, branded help desks for each client — from a single, centralized agent view, accessible on any device, from any location.

Woman submitting a ticket from her phone.
LogMeIn Resolve's IT help desk software is built to:

LogMeIn Resolve is more than just IT help desk software

Learn more about LogMeIn Resolve features like:

Remote Monitoring & Management
Reduce the risk of cyber threats, automate routine IT tasks, and gain better visibility and control over your endpoints.
Mobile Device Management
Manage devices, automate tasks, and provide support across all operating systems.
IT Asset Management
Efficiently track, secure and optimize hardware and software assets from a single pane of glass.

See what customers love about LogMeIn Resolve

Frequently Asked Questions

What does a help desk do?

What’s the difference between a helpdesk and IT support?

Is ticketing just for IT teams?

What is a helpdesk ticketing system?

What is LogMeIn Resolve’s IT ticketing process?

What is the best help desk software for MSPs?

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See what a modern IT help desk solution can do

Keep everyone up and running, the easy way – no matter where work happens. Simplified IT makes more possible.