AI-Powered IT That Keeps You Ahead, Not Just Afloat

Shift from firefighting to prevention with intelligent automation and AI-driven insights that put you back in control

GoPilot, an AI assistant, helps automate routine tasks, generate actionable insights, and provide AI-driven recommendations for resolving IT issues.

Stop Reacting. Start Leading with Practical AI

IT teams and MSPs spend too much time reacting to repeat issues, chasing data across tools, and documenting work— leading to inefficiencies, increased cost, added risk, and little room for strategy.

LogMeIn Resolve changes the model. With practical, human-centric AI, Resolve unifies visibility, automates routine tasks, and turns knowledge into action. The result: fewer fires, faster outcomes, and a more predictable operation.

Comparison of IT agent performing management tasks manually versus automated resolution with LogMeIn Resolve AI, highlighting faster task completion and updates.

Experience Outcomes That Matter

  • Boost Productivity: Automate tasks and streamline workflows, so teams can accomplish more with existing resources.
  • Reduce Resolution Time and Ticket Volume: Empower end users with self-service troubleshooting and equip agents with instant answers to resolve issues in minutes instead of hours.
  • Make Confident, Data-Driven Decisions: Transform data into actionable insights to identify trends and prioritize critical issues through simple conversations.
  • Accelerate Onboarding and Knowledge Retention: Capture institutional knowledge automatically and leverage AI-guidance for consistent, superior support.
IT professional utilizes LogMeIn Resolve's AI features to manage support tickets, resolve issues, and generate actionable insights effectively.

Intelligent Features Designed for Real-World IT Problems

LogMeIn Resolve’s AI capabilities are built on two powerful pillars: AI-Powered Insights ("The Brain") for smarter decisions, and Intelligent Problem Resolution ("The Brawn") for faster, more effective action.
AI-powered LogMeIn Resolve generates custom widgets for insights reports and actionable solutions for issues.
Dynamic Insights
Turn questions into actionable answers and reports, instantly. Find problems, prove value, and stay ahead of issues.
AI-powered virtual technician generate and executes support automation for routine IT tasks.
Virtual Technician
Make every solution reusable automation. Generate and execute support automation — no coding needed — for consistent resolutions with less manual work.
AI-generated session note summarize session and has the option converting it to knowledge base.
Session Notes
Stop manual documentation. Get detailed summaries automatically, turning every fix into searchable institutional knowledge.
“Session notes are the backbone of my workflow — they ensure I remember exactly what steps I took to resolve a problem, making follow-up and billing seamless."
Sheldon Liebman
Vice President, L&S Marketing
L&S Marketing Inc logo
Frequently Asked Questions

Why do we use AI in LogMeIn Resolve?

What AI does LogMeIn Resolve use?

Is LogMeIn Resolve GDPR compliant?

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Start using AI-powered IT Management with your free LogMeIn Resolve Account

Make support simpler than ever with human-centric AI designed to streamline IT workflows.