How SMB IT Leaders Should Be Strengthening Security Measures in the age of Claude Mythos

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/blog/the-pace-of-remote-work-growth-and-how-to-stay-ahead

The Pace of Remote Work Growth and How to Stay Ahead

Working remotely statistics reveal the complexities that IT must now support. See how Rescue can help in light of remote work trends 2021.

08/31/2021

/blog/co-browsing-the-best-screen-sharing-technology-for-the-best-cx

Co-browsing: The Best Screen Sharing Technology for the Best CX

How can you replicate face-to-face customer support online? Learn why screen-sharing with co-browse is the answer to improving CX today.

08/11/2021

/blog/remote-support-is-one-test-your-academic-help-desk-needs-to-ace

Remote Support Is One Test Your Academic Help Desk Needs to Ace

IT teams are hard at work preparing to support their schools in a world forever changed by the pandemic. Here’s how Rescue can help.

08/02/2021

/blog/customer-support-has-forever-changed-3-post-pandemic-expectations-your-support-team-must-address-now

Customer Support Has Forever Changed: 3 Post-Pandemic Expectations Your Support Team Must Address Now

How has technology changed customer service and what do customers expect from customer service today? Learn how to address new expectations.

07/26/2021

/blog/water-supply-hacks-are-on-the-rise-how-to-stop-malicious-actors

Water Supply Hacks Are on the Rise: How to Stop Malicious Actors

Cyberattacks on water infrastructure are on the rise in the US, with two recent attacks. See how Rescue's secure remote support software keeps your business and users safe.

07/01/2021

/blog/how-to-support-flexible-work-4-keys-to-any-hybrid-work-plan

How to Support Flexible Work: 4 Keys to Any Hybrid Work Plan

As COVID-19 restrictions lift, return to office (RTO) plans must be flexible. Here are some tips on how IT can move forward.

06/30/2021

/blog/how-cios-are-planning-for-the-future-of-work-webinar-recap

How CIOs Are Planning for the Future of Work [Webinar Recap]

06/09/2021

/blog/finserv-and-insurance-replicate-in-person-experiences-with-enhanced-co-browsing

FinServ and Insurance: Replicate In-Person Experiences with Enhanced Co-browsing

Learn how Live Guide co-browsing helps financial services and insurance (FSI) providers enrich client experiences, reduce complexity and improve conversions.

06/07/2021

/blog/break-out-the-white-gloves-video-and-voice-take-co-browsing-cx-to-a-new-level

Break Out the White Gloves: Video and Voice Take Co-Browsing CX to a New Level

Approach parity with in-person customer interactions with live video and voice support for co-browsing. Switch between chat, voice, video and co-browsing to deliver a more personalized experience.

06/01/2021